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Decision Support offers a variety of support and training options, from on-line demos and webcasts, to hands-on personal assistance.  Browse the list below to see which options are right for you.

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Search the DS website for specific information
Change or Reset Passwords
Change or reset EDDIE and/or Data Warehouse passwords
Self-Directed Training
Online demonstrations, printable manuals and instructional materials, and archived webcasts
Classes & Workshops
Tool Training, Webcasts, and Custom Lab sessions
1-on-1 Assistance
Practice Lab sessions
Troubleshoot
Common EDDIE / BusinessObjects Error Messages
BusinessObjects Information
Information on BusinessObjects, including Desktop Intelligence installation information, training options, and frequently asked questions
Technical Support
Browse for an answer to your question, or file a request for assistance
Glossary
Learn about general data warehousing terminology
General Information Resources
Where to find general information resources related to the Data Warehouse
AITS Service Desk
For additional assistance, contact the AITS Service Desk.