Decision Support

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Decision Support offers a variety of support and training options, from on-line demos and webcasts, to hands-on personal assistance.  Browse the list below to see which options are right for you.

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Search the DS website for specific information
Change or Reset Passwords
Change or reset EDDIE and/or Data Warehouse passwords
Self-Directed Training
Online demonstrations, printable manuals and instructional materials, and archived webcasts
Classes & Workshops
Tool Training, Webcasts, and Custom Lab sessions
1-on-1 Assistance
Practice Lab sessions
Troubleshoot
Common EDDIE / BusinessObjects Error Messages
BusinessObjects Information
Information on BusinessObjects, including Desktop Intelligence installation information, training options, and frequently asked questions
Technical Support
Browse for an answer to your question, or file a request for assistance
Glossary
Learn about general data warehousing terminology
General Information Resources
Where to find general information resources related to the Data Warehouse